Building a valued relationship with your recruitment specialist

You might need someone in a matter of hours to help fulfil an order and your first call is to your recruitment partner. But, in fact, the support they can offer goes much further than this and it’s important to look at how to get the most value from the relationship.

The more they know about your organisation, the more they can support you

This should ideally go beyond the specifications for the job to explore what kind of organisation it is, its working style and longer term ambitions. That way the recruitment partner can provide you with people who not only have the right capabilities, but also the right personality to fit in. The best candidates also want to know about your organisation, its activities and its vision so they can assess whether you can provide the engaging and worthwhile position they want. Providing as much information as possible means your recruitment specialist can help you to secure people who want to make a really positive contribution to your organisation. A good recruitment partner can also advise on longer term recruitment strategies, helping to ensure you have the people in place to realise your strategic objectives and a pipeline for leadership positions (for more practical advice on choosing a recruitment partner, see article 21).

Make sure they understand and promote your employer brand

It’s important to ensure the recruitment partner knows what makes your organisation attractive to work for and how it seeks to promote itself in the job market (your employer brand). Your recruitment partner can promote your employer brand by effectively managing key elements of your candidate care programme such as applicant expectations and rejections (see article 42 for more on candidate care programmes). Some aspects of an employer brand, such as long-term job security, may not be relevant to contract and temporary workers. But you can make sure they are welcomed into the team and can gain experience that will improve their ability to secure the next assignment when they leave.